Bwin problems – Common issues with Bwin
Problems with Bwin
Your participation in Bwin may be accompanied by unclear cases and problems related to depositing, withdrawing, releasing bonuses. Therefore, it is essential to read the conditions for betting on the platform and overcome the difficulties.
To be as helpful as possible, we have created a list of common problems at Bwin and what their solutions are. We are convinced that you will be more confident in the bets once you get acquainted with them, and you will not have any worries about your gaming account.
Problems with a deposit at Bwin
Suppling money in Bwin is a straightforward procedure that is unlikely to cause problems. The bookmaker has described all payment methods and their limits to ensure instant transfer of funds.
Possible situations in which Bwin may refuse a deposit are:
- Incorrectly entered data on the bank card or e-Wallet
- Insufficient account balance
- Lack of confirmation of payment
- Request for transfer of an amount above the permissible limit
- Transfer of the daily or monthly deposit limit
When paying with a debit or credit card, ensure it is valid, and you have enough funds in your card account. Enter the CVV code and 16-digit number correctly to approve the deposit.
If you have not identified yourself at the bookmaker, you will impose a deposit limit of up to EUR 200.
Withdrawal problems from Bwin
Unlike importing, withdrawing to Bwin is accompanied by more problems. It is no coincidence that Bwin’s support constantly answers questions related to the payment of profits.
To avoid possible difficulties, verify the game account and use the active bonuses. It is important to roll over the deposit at least once. Otherwise, it will be refused the withdraw.
If you have deposited in Bwin by bank card, it must be verified. Attached are photos on both sides, covering part of the number and security code. The purpose of the bookmaker is to establish that you are the cardholder.
Note that not all Bwin payment methods are available when withdrawing. You can receive your money by bank transfer, Neteller, Skrill, and debit cards (VISA, Maestro), for which you need to have accumulated profits worth BGN 20 or more.
Why and when Bwin limits accounts
Bwin may limit or block a user’s profile. Possible reasons are:
- Abuse of bonuses and promo offers
- Betting high amounts on questionable matches
- Regular withdrawals from the balance after bets on low odds
- Ignoring the rules for participation
- Lack of verification at the request of the bookmaker
Like other legal bookmakers, Bwin prohibits the use of arbitrage bets. In addition, it is essential to play on the site with your balance actively and not rely only on bonuses and free bets.
If you follow the imposed rules for the website’s operation, you can feel safe about your account.
Help with problems
The good news is that Bwin Support takes care of its customers by providing them with 24-hour service. If you have difficulty participating in the site, seek help from the bookmaker through the email address provided. From 12:00 to 21:00 bulgarian time, there is an online chat, where you have the opportunity to communicate with a representative of the team in real-time. He will answer your questions immediately and give you valuable instructions for solving problems.
Bwin may block a user who violates the rules and tries to manipulate the system.
The reasons may be related to lack of verification or unexploited bonuses. In addition, you are not allowed to withdraw from the game balance before you have played the deposit once.
If you have difficulties participating in the bookmaker, seek support via email or live chat.
The operator prohibits users who violate the rules from participating in bonuses and promotions.