How to Contact Cloudbet Support

Need help with a bet, a bonus, or a crypto transfer? Cloudbet’s support team is ready around the clock. Whether you’re a new player or a long-time crypto bettor, getting answers here is fast, easy, and handled by real people who know the platform inside and out.

Cloudbet offers two solid ways to get help when you need it — both fast, both reliable..

Live Chat

• Available 24/7
• Connect to a real support agent in minutes
• Ideal for account issues, deposits, bets, and quick questions
• Look for the chat bubble icon in the bottom-right corner of the screen

Help Center

• Packed with detailed guides and troubleshooting articles
• Great for DIY problem-solving
• Search by keyword or browse by category
• Covers everything from deposits and withdrawals to account setup and bonuses

What Support Covers

Cloudbet’s customer support is trained to help with:

• Deposits and withdrawals
• Crypto wallet questions
• Bonus terms and promo eligibility
• Game or sportsbook errors
• Bet settlement issues
• Account security and verification

If it affects your money, your bets, or your gameplay, they’ll sort it out.

Response Times

• Live chat response time: usually under 2 minutes
• Help Center: instant access
• Support is available 24/7, 365 days a year

No tickets. No waiting days for replies. Just fast, clear help when you need it.

FAQ’s