How to Contact mBit Casino Support

mBit keeps things simple with two main ways to get in touch:

Live Chat

• Available 24/7
• Instant access to a real support agent
• Look for the chat icon in the bottom-right corner of any page

Email

• Send detailed inquiries to: support@mbitcasino.io
• Ideal for account-specific issues or when you need to attach documents
• Response times usually within a few hours

No phone line. No call center. Just fast, digital support built for crypto players.

Help Center

Before reaching out, check mBit’s built-in Help Center. You’ll find detailed guides on:

• Deposits and withdrawals
• Bonus terms and wagering
• Account registration and settings
• Game rules and troubleshooting
• Crypto wallet use and transaction steps

Most common issues are covered there, but if you need live help, chat is just a click away.

VIP Support

If you’re a high roller or Stellar Club VIP, you’ll also get:

• A dedicated account manager
• Priority support responses
• Exclusive promo handling

VIP perks don’t stop at bonuses — they include next-level service too.

FAQ’s