How to contact Bet365 via live chat, email and mail

Bet365 offers some of the best support and customer service of any gambling website. Their staff are qualified and fully trained. As a customer you can contact a member of the Bet365 support team and ask them any questions that you have about their services.

The Bet365 support team will respond promptly and professionally to any inquiry that you have such as payments, registration problems, technical issues and more. They are trained to answer any question that you have about their service. Bet365 always put their customers first and have demonstrated this with their excellent support.

Contacting Bet365 support

There are two main ways that customers can contact the support team at Bet365. With each of these contact methods you will receive a fast response and a full answer to your question. Here are the two main contact methods:

Live Chat

You can chat with a member of the Bet365 support team and ask any questions that you have on a 24 / 7 basis. Live chat is the very best way we have found to contact the Bet365 support team. At the top right of the Bet365.com page you will see a “help” link and you can click on this to access the live chat service.

Depending on how busy the support team are, it may take a couple of minutes for them to respond. Once they do respond you will have their full attention until your issue is resolved. The person on the other end of the live chat will do all that they can to answer your questions.

Email

You can send the Bet365 support team an email from a private email account. If you want to do this directly, you can use the email address: support.eng@customerservices365.com. This will go to the English-speaking support team.

If you want to send an email in a different language, then this is best achieved by going to “help” and “contact us”. When you have the language of your Bet365 account set to another language then their system will automatically detect this and provide you with the right email address.

Usually, you will receive a reply to your email in 48 hours. Often it is quicker than this. When you send your email you need to provide specific details of your issue so that the support team can conduct a full investigation. They will then send you a full reply with the answer to your problem.

You can go directly to the Bet365 contact page https://help.bet365.com/en/contact to initiate a live chat or to send the support team an email.

Contact Bet365 by mail

You can use the post to contact Bet365 support. The company has its headquarters in the United Kingdom so you will need to use this address to reach them:

Customer Services

Bet365 House

Media Way

Stoke-on-Trent

Staffs

ST1 5SZ

UK

Sending an inquiry by mail is going to elicit the slowest response but you can use this method if you want to. Even of you live in the UK, your mail will not be received until the following day and it will take another 2-3 days for the support team to respond to you using the private address that you specify.

Why should you contact Bet365

There are a number of different reasons why you may want to contact the support team at Bet365. Maybe you have experienced a problem with making a deposit or a withdrawal, had some difficulty with the registration process, had an issue with a specific bet and so on.

Of course, you may want to contact the Bet365 support team to find out more about the services that they offer. Bet365 offers a lot of bonus promotions and you may want to know how these work for example.

Whichever method you choose to contact the support team at Bet365 you need to provide them with full details about your issue. With a live chat, the support person can ask you specific questions about your account for example and you can answer them immediately. This is why we recommend the live chat method as the best way of contacting Bet365. No matter which contact method you use, you can always guarantee that the support personnel will deal with your questions professionally. This is not something that you can say about all other gambling websites. Support is vital when you are gambling online and the service offered by Bet365 is second to none.

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